FAQ

I Paid My School Fees But I Cannot Print My Receipt
If you cannot print your receipt after you have paid your school fees because your payment status is showing 'NOT PAID' or it prints a blank receipt...
Tue, 22 Jun, 2021 at 5:07 PM
I Cannot Reserve Accommodation From My Account For Payment, I keep Getting Error
If you cannot reserve accommodation for payment because you are getting the error message, "Not Eligible For Accommodation", it means your level o...
Tue, 22 Jun, 2021 at 5:07 PM
I Paid For Accommodation But I Cannot Print The Accommodation Policy/Form
If you have paid for accommodation and you cannot print the accommodation policy or form, kindly contact the Dean Student Affairs/MIS Unit of your instituti...
Tue, 22 Jun, 2021 at 5:07 PM
I Want To Drop Some Carry Over Courses And Add My Current Courses.
You MUST register your Carry Over courses before proceeding to register your current level and semester courses. As a student, you cannot drop Carry Over co...
Tue, 22 Jun, 2021 at 5:07 PM
I Can Not See Courses To Register When I Login
You MUST pay your school fees for you to be able to register courses on SRMS. It is only when you have made payment and your payment status is showing '...
Tue, 22 Jun, 2021 at 5:07 PM
I Can Not Register My Courses, I Keep Getting Error "Fees Not Verified Yet" After Making Payment.
If you have paid your school fees and cannot register your courses because your payment status is showing 'Not Paid' or you keep getting an error me...
Tue, 22 Jun, 2021 at 5:07 PM
I Can Not Generate My RRR, I Keep Getting 'Unable To Proceed" Error.
If you can not generate your RRR after making a payment because you are getting the error message, "Unable To Proceed", please check if your email...
Tue, 22 Jun, 2021 at 5:07 PM
I Can Not Verify My RRR After Generating And Making Payment
If you are getting the message "Error In Verifying RRR", please confirm that the RRR is generated from the platform. If you cannot verify your RRR...
Tue, 22 Jun, 2021 at 5:07 PM
I Can Not Register My Second Semester Courses
As a student, when you log in to your account and want to register your Second Semester Courses and you notice that the Semester and Level Selection dropdow...
Tue, 22 Jun, 2021 at 5:07 PM
I Have Duplicated Information On My Application Form
If you notice that the information on your application form is duplicated, report the issue to the MIS unit in your institution to assist in resolving the i...
Tue, 22 Jun, 2021 at 5:07 PM