To reset your password, kindly follow the steps below;
Step 1:
Go to the login page. Locate and click on “Forgot password”.
Step 2:
Type in your username/User ID in the required field
Click on “Send”.
A confirmation message will be displayed as shown in the image below. A password reset link will be sent to the email address linked to your account.
Step 3:
Go to your inbox and open the email. Locate and click on the “Reset your password” link.
Step 4:
After clicking on the link, a "Reset password” page will open.
Input your new password in the required fields.
Click on the “Reset password” button.
Congratulations! You have successfully changed your password. Click on “Proceed to Login Page” to access your account.